Alexa App Catalina

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What you can do with the Anthem Skill*

Here are some examples of the types of information you can find using the Anthem Skill.

Catalina

Order your member ID card

Amazon has made the Alexa voice assistant hands-free for Raspberry Pi systems, so that it can be activated via voice controls. Alexa has also arrived on Mac, Windows and Linux computers. The updated Alexa App Smart Home section lets you view the state and control your smart lights, locks and thermostats. When you are on-the go, use the app to quickly check the status of your lock or turn off your lights. You can also navigate to the device’s settings page to rename the device or disable it.

Have you misplaced your member ID card? You can have a copy of your ID card sent to you securely through email.
'Alexa, ask Anthem to order my ID card.'

Check your account balances

  1. Alexa is Amazon's cloud-based voice service that allows voice developers to create and manage their voice apps and integrate them with Alexa-related smart devices. Visit the Alexa Developer site to view a comprehensive tutorial.
  2. This occurs when the copy of the macOS Catalina Installer app used has gotten corrupted somehow. To rectify this, use Catalina Patcher to download a fresh copy of the Catalina installer, then re-create an installer volume and/or retry the installation. The Zoom application does not show any video during meetings.
  3. How To Run iOS Apps on a Mac. In many cases, you can simply search the Mac App Store for the app or game you want to play on your M1 Mac and then select iPad and iPhone when the results appear. However, not all developers (such as Netflix and Hulu) allow iOS apps to also be available to M1 Macs users.

Access your health savings account (HSA), health reimbursement account (HRA), or flexible spending account (FSA) balance, if you have one.
'Alexa, ask Anthem for my HSA balance.'
'Alexa, ask Anthem for my HRA balance.'
'Alexa, ask Anthem for my FSA balance.'

Confirm your medical plan details

Check your progress toward meeting your medical plan’s deductible and out-of-pocket maximum.
'Alexa, ask Anthem for my medical deductible.
'Alexa, ask Anthem for my out-of-pocket maximum.'

Schedule a call from Member Services

You don’t have to wait on hold for a Member Services representative. Schedule a call instead.
'Alexa, ask Anthem to schedule a call.'

Depending on your plan, this feature may not be available to you.

Take care of prescriptions

Refill, renew, cancel, and check the order status of home delivery prescriptions if you have pharmacy benefits with Anthem.
'Alexa, ask Anthem to refill my prescription.'
'Alexa, ask Anthem to renew my prescription.'
'Alexa, ask Anthem to cancel my prescription.''Alexa, ask Anthem when will I receive my prescription.'

Confirm your dental plan details

Find out how close you are to reaching your dental plan’s deductible and annual maximum if you have dental benefits with Anthem.
'Alexa, ask Anthem for my dental deductible.'
'Alexa, ask Anthem for my dental annual maximum.'

Receive healthcare reminders

Be proactive about your health by finding out if you’re due for any tests or screenings.
'Alexa, ask Anthem for my healthcare notifications.'
'Alexa, ask Anthem for my healthcare reminders.'

Find a doctor

Search for a doctor, specialist, or other healthcare professional or facility in your plan. You can then ask for the list of results to be sent to you via email.
'Alexa, ask Anthem to find an orthopedist near me.'
'Alexa, ask Anthem to find an urgent care facility.''Alexa, ask Anthem to search for a nurse practitioner in ZIP code 90505.'

Access claims information

Alexa

Have details about your claims sent to you via email. You can ask for the latest claims, claims from a specific date, or claims within a date range.
'Alexa, ask Anthem for my latest claims.'
'Alexa, ask Anthem for my claims on August 20, 2020.''Alexa, ask Anthem for my claims between August 1 and September 30, 2020.''Alexa, ask Anthem for my claims from the last year.'

Check our glossary

If you don’t know what a healthcare term means, our glossary has more than 200 definitions.
'Alexa, ask Anthem what is a formulary.'

Frequently asked questions

The skill is currently only available to Anthem members with certain health plans.

If you don't already have the Amazon Alexa app, you can download it to your mobile device from the App Store® or Google Play™. It behaves exactly like the smart speaker does. You just register through the app with your Amazon account.

The Anthem Skill works with any Alexa-enabled device, like an Amazon Echo.

Using the Anthem Skill, you can:

  • Order your digital member ID card.
  • Access your health savings account (HSA), health reimbursement account (HRA), or flexible spending account (FSA) balance.
  • Check your progress toward meeting your medical plan's deductible and out-of-pocket maximum.
  • Schedule a call with someone from our Member Services team.
  • Refill, renew, cancel, and check the order status of any home delivery prescription medicines.
  • Find out how close you are to reaching your dental plan’s deductible and annual maximum.
  • Be proactive about your health by receiving healthcare reminders and notifications.
  • Search for a doctor, specialist, or other healthcare professional or facility in your plan.
  • Have details about your claims sent to you via email.
  • Use the glossary to learn what a healthcare term means.

Amazon may only use voice and text inputs to improve the quality of the Amazon machine-learning and artificial-intelligence technology. Only the requests are heard, and they aren't stored with the answers in the system. And Amazon has no way to identify who asked the question.

Amazon doesn't use any personally identifiable information to target products, services or marketing. Amazon uses appropriate and sophisticated data encryption to prevent unauthorized access to, or disclosure of, your content. For more detailed information, visit Amazon's data privacy page.

Once the smart speakers hear the 'wake' word 'Alexa,' the device records for the next eight seconds in order to respond. Alexa doesn’t record audio at any other time. You can go into the Alexa companion app on your smartphone to delete audio at any time.

Apple Podcasts for Alexa is available only in Austria, Australia, Brazil, Canada, France, Germany, India, Ireland, Italy, Japan, Mexico, New Zealand, Spain, United Kingdom, and United States.

Here's what you need

  • An Amazon Fire TV or Amazon Echo speaker and the iOS or Android device you used for setup with the Amazon Alexa app installed. Make sure that you update to the latest iOS and check the App Store to see if there are updates for the Amazon Alexa app. If you use an Android device, check the Google Play Store for any updates to the Apple Podcasts app or Amazon Alexa app.
  • If you need help setting up or using Alexa, your Amazon Echo device, or your Fire TV device, get help from Amazon.

Set up Apple Podcasts with Alexa

  1. Open the Amazon Alexa app, then tap the More button in the bottom-right corner.
  2. Tap Settings.
  3. Scroll down and tap Music & Podcasts.
  4. Tap Link New Service, then tap the Apple Podcasts button.
  5. Tap Enable to Use, then tap Settings.
  6. Tap Link Account, then authenticate with Face ID, Touch ID, or your passcode.

You can also enable the Apple Podcasts skill in the Alexa skill store on the web.

Set up Apple Podcasts as your default podcast service

Learn how to ask Alexa to play something without saying 'on Apple Podcasts' each time.*

  1. Open the Amazon Alexa app, then tap the More button in the bottom-right corner.
  2. Tap Settings.
  3. Tap Music & Podcasts.
  4. Under Settings, tap Default Services.
  5. Under Podcasts, tap Change.
  6. Tap Apple Podcasts.

*Available only in Brazil, Germany, Japan, Mexico, United Kingdom, and the United States.

Ask Alexa to play your podcasts

You can ask Alexa to play the latest episodes of your favorite podcasts. Say something like, 'Alexa, play Conan O’Brien Needs A Friend on Apple Podcasts,' or, 'Alexa, play The Daily from yesterday on Apple Podcasts.'

Disable Apple Podcasts in Alexa

  1. Open the Amazon Alexa app, then tap the More button in the bottom right corner.
  2. Tap Music & Podcasts.
  3. Tap Apple Podcasts.
  4. Tap Disable Skill.

Disabling the Apple Podcasts skill also unlinks your Apple Podcasts account from the Amazon Alexa app.

Learn more

  • Learn how you can subscribe and listen to Apple Podcasts.
  • You can also use Siri to play Apple Podcasts on your Apple devices. With Siri, you can choose from a wider variety of commands.
  • Take your listening experience further and play Apple Music with Alexa.

Alexa App For Echo

If you're attempting to listen to explicit content with Alexa in Australia, Austria, Brazil, Canada, France, Germany, Ireland, Italy, Mexico, or Spain, you can listen to it in the Podcasts app on an Apple device.