- Citrix License Server Unable To Stop Vendor Account
- Citrix License Server Unable To Stop Vendor Deposit
My new server is not yet running and I'm very nervous because my current free license will expire in two days. Can anyone help me with a free license to XenServer 5.6 which expires mybe in two or three weeks? I would very much appreciate if someone could provide me with such a license-file and send it to my mail: help.me.citrix@gmx.ch Thanks alot.
Applicable Products
- XenServer
Instructions
Requirements
1. Citrix License Server Virtual Appliance (CLSVA) installed on the XenServer2. User name and password for the CLSVA
3. User name and password for the console accessed through a Web Interface.
Part 1: Removing the license file from the command prompt
- Open XenCenter and navigate to the Citrix License Server Virtual Appliance and click on it once.
- Click the Console tab in the right window of XenCenter.
- Click inside the command prompt window at the bottom of the screen to begin typing.
- Log in with the user name and password created when installing the CLSVA. This could be the same as the web interface console login credentials or different depending on how it was set up.
- Once logged into the console through the command prompt you will be at the root directory, change the directory by typing cd/opt/citrix/licensing/myfiles.
- Next type ls to view the license files.
- If unsure about which file to remove, type more (enter license file name) ex. more FID__26d05285_152ff973343_3c8f.lic to view the serial numbers located within the file. To get a better understanding of how to read the license file click here.
- Once the license file to be removed has been located, type rm (complete license file name), ex: rm license_20110628123456.lic.
- Removal verification prompt will be displayed. Example: “remove regular file ‘license_20110628123456.lic’?” Type Y to complete the removal of the license file..
- To verify the license file was removed, type ls again and view the return information, you should see that the license file no longer shows.
- Continue on to the next section.
Part 2: Removing the license file from the Web Interface Console
- Open the Web Interface console by opening a web browser and typing http://IPaddress:8082 of the CLSVA, example: http://10.10.10.10:8082.
- Click the Administration link at the upper right corner of the screen, just under the Logout icon.
- Log into the console with the credentials used upon installation.
- Once logged in, click the Vendor Daemon Configuration tab at the bottom left of the screen.
- Click the Administer link to the right of the screen under the brown bar.
- Under the License File or Directory window, locate the license file that was just removed from the XenCenter CLSVA console and highlight it.
- Click the Delete key on your keyboard and then click the Backspace key once.
- Scroll to the bottom of the page and click the Save button.
- Click the Reread License Files button at the top of the page under Vendor Daemon Actions:
- Click the Dashboard link in the upper right corner of the page next to the Administration link, to verify the license no longer is showing.
- This should complete the successful removal of a license file from the Citrix License Server Virtual Appliance.
Additional Resources
Happy Thanksgiving, folks!
In today’s HOW-TOs edition, I would like to encourage you to prepare your environment for the holiday weekend if you haven’t done so yet. A nice way to keep an eye on your infrastructure is to set up an alerting system for you to be alarmed via email if an unexpected event occurs. One way to configure proactive monitoring is to attach a task to an Event ID in Windows Event Viewer and tell Windows to send you an email every time that Event ID occurs. Here is a list of IDs with context from sources “StreamService,” “StreamProcess” and “Service Control Manager” that may serve you well when it comes to your PVS servers.
Application Log:
1. Event ID 1 – PVS Stream Service STARTED. <Information>
2. Event ID 101 – Unable to contact Citrix license server. <Error>
3. Event ID 107 – Licensing grace period expired. <Error>
4. Event ID 11 – DBAccess error. <Error>

5. Event ID 11 (again) – StreamProcess IP <IP:Port> is disconnected or non-functional. <Error>
System Log:
1. Event ID 7036 – The Citrix PVS Stream Service service entered in a stopping state. <Information>
2. Event ID 7034 – The Citrix PVS Stream Service service terminated unexpectedly. <Error>
For PVS targets, I recommend setting up an alert for any errors in the Event Viewer from source “Bnistack” as those normally point to retries and/or network disconnections. If you want to take it a step further, visit John Howard’s blog from Microsoft Technet for additional scripting techniques to get the most information from Windows Event Viewer via email alerts.
Citrix License Server Unable To Stop Vendor Account
And last but not least, feel free to leverage WER (Windows Error Reporting) to generate crash dumps across the board or on a per-application basis whenever a relevant process decides to crash, find instructions HERE.
Citrix License Server Unable To Stop Vendor Deposit
OK, everyone. The turkey is waiting! 🙂 Enjoy a safe weekend!